Online Marketing Manager - Icons.com

We require someone to join our rapidly-expanding signed sport memorabilia business. We have ambitious plans and we require an Online Marketing Manager to join the existing core team and help drive us forward.



Responsibilities
# Plan and deliver the icons online marketing drive cycle to bring customers to the site
# Run the icons PPC campaigns
# Manage our PPC and SEO agency
# Manage, increase and monetise the icons customer database
# Manage our eBay and Amazon accounts
# Write and produce the icons newsletter
# Run our affiliate and white label operations and engage the trade audience
# Attract customers through our social media presence on twitter, facebook, flikr, youtube etc
# Write blog entries to keep our customers up to date on what's going on
# Run on and offline promotions with our media partners such as Sky Sports and ESPN
# Manage the online creative process from start to finish
# Work with the team to optimise products and pages on the site to drive revenues
# Identify key audiences and developing new sales channels
# Keep the team up to date with site and customer statistics

There is limited opportunity to meet the players themselves at one of our regular signings

Skills and job requirements
# Experience of running PPC campaigns and maximising return on investment
# In depth experience of Google Analytics and Adwords
# Experience of managing budgets effectively and delivering against targets
# Running affiliate schemes through the likes of Affiliate Window
# Extremely numerate and articulate
# Ability to run meetings and deal with senior management and third parties
# Basic design skills - cropping, resizing, changing HTML etc
# 2-4 years experience in house or in an online agency
# Love of football, and sport in general

Salary and Benefits
# Depends on experience but between £24 and £28k
# Full time
# Permanent
# 25 days holiday a year
# Based in Kentish Town, London

The role will report directly to Tom Rollett, our Operations Director. Send your CV and covering letter to tom@icons.com before Friday January 7, 2011.

As such we're looking for a permanent, full time customer service executive. The full job description is posted here. Please email tom@icons.com before Friday January 15th if you think you have what it takes to join our team. We're looking to have the right candidate in place by February 1 so send us your CV straight away.

Good luck

Customer Service Executive

We require someone to join our rapidly-expanding signed memorabilia business. We have ambitious plans in a World Cup year and we require a Customer Service Executive to join the existing core team.

Responsibilities
# Dealing with customer enquiries, on the phone, and online
# Packing and fulfilling orders
# Arranging the logistics for player signings
# Managing and updating parts of the website
# Checking stock levels
# General office administration

There is a limited opportunity to meet the players themselves at one of regular signings

Skills and job requirements
# Perfect written and spoken English
# Love for, and in-depth knowledge of, football
# Excellent phone manner
# Computer literate: Word, Excel, Outlook and an ability to use a basic content management system
# Numerate
# Great attention to detail and extremely diligent

Salary and Benefits
# cf £18,000
# Ideally full time
# Permanent
# 25 days holiday a year
# Based in Camden, London

The role will report directly to the Tom Rollett, our Operations Director. Send your CV and covering letter to tom@icons.com before Friday August 28.